General terms and conditions

Terms and Conditions – EN Version 2

This website is operated by BritBoxed. Throughout the site, the terms "we", "us", "our", and "entrepreneur" refer to BritBoxed. BritBoxed offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

ARTICLE 1 – DEFINITIONS

In these terms and conditions, the following definitions apply:

  • Cooling-off period: The period within which the consumer can exercise their right of withdrawal.

  • Consumer: The natural person not acting in the course of a profession or business who enters into a distance contract with the entrepreneur.

  • Day: 01-08-2023

  • Ongoing transaction: A distance contract related to a series of products and/or services, for which the obligation to deliver and/or accept is spread over time.

  • Durable medium: Any tool that enables the consumer or entrepreneur to store information directed to them personally in a way that allows future consultation and unaltered reproduction of the stored information.

  • Right of withdrawal: The option for the consumer to cancel the distance contract within the cooling-off period.

  • Entrepreneur: The natural or legal person offering products and/or services to consumers at a distance.

  • Distance contract: A contract in which, within the framework of an organized system for distance selling of products and/or services by the entrepreneur, up to and including the moment the contract is concluded, exclusive use is made of one or more means of distance communication.

  • Means of distance communication: A method that can be used to conclude an agreement without the consumer and the entrepreneur being in the same place simultaneously.

  • Terms and Conditions: These general terms and conditions of the entrepreneur.

ARTICLE 2 – IDENTITY OF THE ENTREPRENEUR

  • Email: Britboxed@gmail.com

ARTICLE 3 – APPLICABILITY

These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.

Before a distance contract is concluded, the text of these terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the contract is concluded that the terms and conditions can be viewed at the entrepreneur’s premises and will be sent to the consumer free of charge as soon as possible upon request.

If the distance contract is concluded electronically, the text of these terms may be provided to the consumer electronically in such a way that it can be stored by the consumer in a simple manner on a durable medium.

In case, besides these general terms, specific product or service conditions apply, the second and third paragraphs apply accordingly, and the consumer may always rely on the provision most favorable to them in case of conflicting terms.

If one or more provisions in these terms are null and void or are annulled at any time, the remaining provisions of the agreement remain in force.

Unregulated situations must be assessed ‘in the spirit’ of these general terms.

Uncertainties regarding the interpretation or content of one or more provisions should be interpreted ‘in the spirit’ of these general terms.

ARTICLE 4 – THE OFFER

If an offer has a limited duration or is subject to conditions, this will be explicitly stated.

The offer is non-binding. The entrepreneur reserves the right to change or adapt the offer.

The offer contains a complete and accurate description of the products and/or services offered. Obvious mistakes or errors do not bind the entrepreneur.

All images and data are indicative and cannot give rise to compensation or cancellation of the agreement.

Images of products are a true representation but may differ slightly in color from reality.

The offer includes:

  • The price (excluding customs duties and VAT, which are the customer’s responsibility);

  • Possible shipping costs;

  • How the agreement will be concluded and the steps required;

  • Whether the right of withdrawal applies;

  • Method of payment, delivery, and performance;

  • Validity of the offer or price guarantee period;

  • Remote communication costs (if different from basic rate);

  • Archiving of the agreement and how the consumer can access it;

  • How the consumer can check and correct input errors before submitting the order;

  • Available languages for the agreement;

  • Codes of conduct the entrepreneur follows and where to consult them;

  • Minimum duration of a distance contract in case of an ongoing transaction;

  • Optional: available sizes, colors, materials.

ARTICLE 5 – THE AGREEMENT

The agreement is concluded when the consumer accepts the offer and meets the associated conditions.

If accepted electronically, the entrepreneur will confirm receipt immediately. Until confirmation is received, the consumer can cancel the agreement.

The entrepreneur shall take appropriate technical and organizational measures to secure electronic data transfer.

The entrepreneur may check if the consumer can meet payment obligations. If the entrepreneur has valid grounds to reject the agreement, it may be refused with reason or subject to conditions.

Upon delivery, the entrepreneur will include:

  1. Business address for complaints;

  2. Conditions and method of exercising the right of withdrawal;

  3. Warranty and after-sales service info;

  4. Info referred to in Article 4, unless already provided;

  5. Conditions for termination of long-term contracts.

For long-term transactions, the above applies only to the first delivery.

Every agreement is subject to product availability.

ARTICLE 6 – RIGHT OF WITHDRAWAL

Consumers may cancel the agreement within 14 days without giving reasons. The period begins the day after receiving the product.

Consumers should handle the product and packaging with care and only unpack to the extent necessary to decide if they wish to keep the product.

To exercise the right of withdrawal, the consumer must notify the entrepreneur within 14 days via email or written statement, then return the product within 14 days. Proof of return must be provided.

If the consumer has not acted within the deadlines, the purchase becomes final.

ARTICLE 7 – COSTS IN CASE OF WITHDRAWAL

If the consumer exercises the right of withdrawal, return shipping costs are borne by the consumer.

If payment was made, the entrepreneur will refund the amount within 14 days after withdrawal, provided the product has been received or proof of return is presented.

ARTICLE 8 – EXCLUSION OF RIGHT OF WITHDRAWAL

Exclusion applies only if clearly stated prior to the contract.

Exclusion applies to:

  1. Products made to the consumer's specifications;

  2. Personal items;

  3. Non-returnable items due to their nature;

  4. Perishable or aging products;

  5. Products tied to financial market fluctuations;

  6. Newspapers or magazines;

  7. Audio/video recordings or software with broken seals;

  8. Hygiene products with broken seals.

And services such as:

  1. Lodging, transport, catering or leisure for a specific date;

  2. Services started before the end of the withdrawal period with the consumer’s consent;

  3. Betting and lotteries.

ARTICLE 9 – THE PRICE

Prices may change due to VAT changes.

Variable pricing may apply to products linked to financial markets. These will be clearly indicated.

Price increases within 3 months are allowed only due to laws or regulations.

After 3 months, only if agreed upon, and the consumer may terminate the contract if desired.

Deliveries from outside the EU may incur import VAT or clearance fees by courier services.

All prices are subject to typographical errors. The entrepreneur is not obliged to deliver products at incorrect prices.The entrepreneur is not obliged to deliver products at incorrect prices.

ARTICLE 10 – CONFORMITY AND WARRANTY

The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability, and the existing legal provisions and/or government regulations on the date the agreement is concluded. If agreed, the entrepreneur also guarantees that the product is suitable for uses other than normal use.

Any warranty provided by the entrepreneur, manufacturer, or importer does not affect the legal rights and claims the consumer may assert against the entrepreneur based on the agreement.

Any defects or incorrectly delivered products must be reported to the entrepreneur in writing within 14 days after delivery. Products must be returned in their original packaging and in unused condition.

The entrepreneur’s warranty period corresponds to the factory warranty period. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual use by the consumer, nor for any advice regarding the use or application of the products.

The warranty does not apply if:

  • The consumer has repaired and/or altered the delivered products themselves or has had them repaired and/or altered by third parties;

  • The delivered products have been exposed to abnormal conditions, treated carelessly, or used in a way that is contrary to the instructions of the entrepreneur and/or the product packaging;

  • The defect is entirely or partially the result of regulations set by or to be set by the government regarding the nature or quality of the materials used.

ARTICLE 11 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.
To view our privacy policy, please refer to the designated section on our website.

Laat het me weten als je ook de rest vertaald wilt hebben, of als je hulp nodig hebt bij het opstellen van een Engelstalige versie van je privacybeleid!